Job Details

Shopkeeper

Location: Manchester
Company: Agyad Limited
Industry: Retail – Food, Clothing, Perfumes, and Accessories
Job Type: Full-Time
Salary: £40,000 per year

About Agyad Limited:

Agyad Limited is a multicultural retail and wholesale company based in Manchester, specialising in ethnic food, traditional clothing, Arabian perfumes, and accessories. We serve a diverse customer base, primarily from the Middle Eastern and North African communities. We are now hiring a dedicated Shopkeeper to support our growing retail operations and deliver an exceptional customer experience.

Job Overview:

The Shopkeeper will be responsible for overseeing daily shop operations, providing high-quality service to walk-in customers, managing inventory levels, and supporting in-store merchandising. The position requires strong product knowledge, customer service skills, and the ability to work independently in a fast-paced retail environment.

Key Responsibilities:

1. Retail Operations & Customer Service

• Open and close the shop, ensuring readiness for trading.

• Greet and assist customers in both English and Arabic, advising on products.

• Handle sales transactions via cash and card systems.

2. Stock & Inventory Control

• Monitor and replenish inventory levels in coordination with procurement.

• Accept deliveries, restock shelves, and organise backroom supplies.

• Maintain up-to-date records of sales and stock levels.

3. Store Presentation & Maintenance

• Create visually appealing product displays, especially during promotions.

• Ensure cleanliness and compliance with health and safety guidelines.

• Organise shop layout for maximum product visibility.

4. Reporting & Communication

• Record daily sales activity and prepare end-of-day reports.

• Report low-stock or high-demand products to management.

• Communicate customer feedback to improve service

Key Skills and Qualifications:

• Education: A-levels or equivalent (preferred).

• Experience: 2+ years in retail or shopkeeping, preferably in independent or ethnic stores.

• Languages: Fluency in English and Arabic is essential.

• Skills:

  • Strong customer service and interpersonal skills

  • Familiarity with POS systems and retail procedures

  • Ability to multitask and manage time efficiently

  • Cultural understanding of Middle Eastern and North African product

What We Offer:

• A full-time retail position in a well-established ethnic brand

• £40,000 annual salary

• A welcoming, multicultural environment

• The opportunity to play a key role in retail growth and community service

How to Apply:

Interested candidates should submit their CV and cover letter outlining their experience and suitability for the role to info@agyad.co.uk. Please include " Shopkeeper Application" in the subject line.